Privacy Policy
Welcome to WhichGrocer's Privacy Policy page. Your privacy is critically important to us.
Information We Collect
We only collect information necessary to provide you with a great experience. Any personal information you provide will be kept safe and secure.
Upon registration, we collect:
Email Address
When using our search service, we collect:
Product names entered in search forms
Feedback you provide in the feedback forms
When using the browser extension, we collect:
Products names on specific website - woolworths.com.au and coles.com.au
How We Use Your Information
The information we collect is used to improve our service, offer personalized recommendations, and process transactions securely. We never sell or share your information with third parties without your consent, except as required by law.
Your products saved as favourites are used to prioritize our matching process.
Who sees the collected information
None of the information that you provide is viewable by the public.
Third-Party Services
We use third-party services such as payment processors, analytics, and social media platforms. These services have their own privacy policies and terms of use.
Your Rights
You have the right to access, update, correct, or delete your personal information at any time, in line with Australian privacy laws. This includes requesting deletion of your account and associated data.
If you have any questions, concerns, or wish to exercise these rights, please contact us at admin@whichgrocer.com.
How to Delete Your Account and Personal Data
We make it straightforward for you to take control of your data. To request deletion of your WhichGrocer account and all associated personal information:
Email us at admin@whichgrocer.com from the email address linked to your account. Please include:
- Your registered email address
- A clear request to delete your account and data
We will verify your identity (to protect your privacy) and process the request promptly — typically within 30 days. Once approved:
- Your account will be permanently deleted.
- All personal data tied to it will be erased from our systems (or irreversibly anonymized where required for legal, security, or aggregated analytics purposes).
- You will no longer be able to access premium features, saved lists, or synced data.
Note: Some limited, anonymized data may be retained for legal compliance, fraud prevention, or aggregate statistics (in a form that no longer identifies you). We do not sell or share your personal information.
Changes to this Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
Contact Us
If you have any questions regarding this privacy policy, feel free to contact us at admin@whichgrocer.com.